PragmaticTours

Deploy Faster, Manage Smarter

Everything you need to run your tour business

PragmaticTours provides specialized ops management tools built for companies handling complex resources and high passenger density.

DMC & PARTNER NETWORKS

Scale Beyond Your Fleet with External Suppliers & Resellers

Expand your destination catalog by connecting third-party tour operators, charter suppliers, and lodging properties seamlessly into your automated dispatch pipeline.

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Catalog Expansion

Outsource tour fulfillment via reseller templates (fulfillment_type: reseller).

Rules Engine Bypass

Automatic bypass of local fleet capacity and HOS driving-hour staffing rules for partner legs.

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Digital Service Vouchers

Automated digital vouchers (VOUCH-XXXXXXXX) dispatched via WhatsApp or Email.

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Hotel Rooming Manifests

Hotel rooming breakdowns (King, Double, Single, Meal Plans) for multi-day tour packages.

Month Calendar View

Track tour bookings, daily guide allocations, and vehicle assignments directly on an interactive monthly grid with transition-based slide-over panels.

Visual Dispatching Grid

Deploy guides and assign vehicles to passenger manifests in real-time. Avoid scheduling conflicts using interactive resource rules checking.

Workspace Domain Isolation

Secure custom subdomains keep your operations isolated. Each organization gets its own dedicated, fast-loading tenant environment.

External Suppliers & DMC Networks

Outsource tour fulfillment to third-party suppliers, issue automated digital service vouchers (VOUCH-XXXXXXXX), and manage multi-day hotel rooming manifests with zero fleet overhead.

Smart Auto-Assignment

Automate guide and vehicle scheduling in seconds. The intelligent engine resolves capacity requirements, licensing, language skills, and availability dynamically.

Safety & License Compliance

Keep your agency fully compliant. Automatically block drivers or captains who lack active certifications or would exceed safe daily and weekly driving hour limits.

Cost-Aware Optimization

Toggle between maximizing seats and minimizing payouts. The cost-optimized mode ranks candidate staff and rental vehicles to maximize profit margins.

Multi-Day Staff Continuity

Optimize multi-day tour packages all at once. The system automatically prioritizes keeping the same guide and driver across consecutive days for a consistent guest experience.

Payroll & Profit Reports

Track precise margins per tour, including vehicle cost allocations and freelancer rates. Export clean, formatted CSV reports ready for QuickBooks and Xero.

Mobile Alerts & Sync

Keep guides and drivers updated instantly. Dispatches confirmed assignments via email with active calendar sync files, plus Telegram notifications with inline accept/decline buttons and .ics calendar files, as well as official WhatsApp Business API (WABA) messaging with interactive reply buttons and real-time delivery tracking.

Bookings Engine, Customer Hub & API

Create and manage guest bookings manually on the Free plan, or automate online reservations with the Bookings REST API v1 & Website Widget on Pro/Advanced plans. Confirmed bookings automatically schedule tours on the dashboard and merge passengers onto manifest lists. Note: PragmaticTours takes $0 booking fees; operators collect payments directly using their own payment gateway (Stripe, PayPal, POS, or bank transfer).