Question 1

What is PragmaticTours?

Accepted Answer

PragmaticTours is a dispatch and scheduling software built for tour operators who manage their own vehicles, drivers, and guides. It replaces spreadsheets with an intelligent system that proposes optimal assignments while checking licenses, hours, and language requirements.

Question 2

Can PragmaticTours handle cruise passenger manifests?

Accepted Answer

Yes. You can upload the passenger list you receive from the cruise operator or charter company. The system matches passengers to tour codes, flags mismatched rows, and auto-generates the day's tours.

Question 3

Does PragmaticTours work for DMCs and inbound operators?

Accepted Answer

Absolutely. PragmaticTours is built for DMCs, inbound tour operators, adventure companies, and transport providers who run their own fleet and staff. It handles high volumes of daily tours across multiple destinations.

Question 4

How does the Optimize Day feature work?

Accepted Answer

Optimize Day analyzes every scheduled tour and proposes the best driver, guide, and vehicle for each one. It checks availability, license validity, daily and weekly hour limits, and language coverage across your entire day at once — not tour by tour.

Question 5

Will my staff get notified automatically?

Accepted Answer

Yes. Once you approve the assignments, drivers and guides receive automatic notifications via WhatsApp Business API or Telegram with their schedule, pickup details, and vehicle assignment.

Question 6

Is there a free trial?

Accepted Answer

Yes. PragmaticTours offers a full-featured free trial with no credit card required. You can build your workspace, invite your team, and run your first automated optimization in minutes.

Logiciel de Régulation pour Tour-Opérateurs — Automatisez la Gestion des Guides et Véhicules

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